Leading a dental practice can be lonely.
You are the clinician, business owner, leader, problem-solver and person with the answers.
Club Connect gives dental practice owners a place to think clearly.
Not to be judged, given a formula, sold a quick fix, or be told everything is just a KPI problem.
It is coaching for practice owners who want to understand what is really happening inside their practice.
You can lead with more clarity and build a better dental business without losing the human bit.
The problems on the surface are often not the real problems.
When a patient does not go ahead, and a team member does not take ownership. The diary is busy, but the numbers feel tight.
When patients leave without really understanding the value, poor treatment uptake may be due to poor patient understanding.
A team member not stepping up may indicate a clarity problem, and a practice of depending too much on the owner may mean the owner’s standards have not yet been transferred to the team.
That is the work.
We look beneath the obvious problem and ask what is really happening.
Yes, we work on numbers, growth, marketing, systems, teams and decision-making.
But we do not separate the business from the human bit, because in dentistry, they are not separate.
Patients make decisions when they feel safe enough, informed enough and clear enough.
Teams perform better when they understand what matters and what good looks like.
Owners lead better when they stop rescuing everything and start building shared standards.
Can patients trust the practice to help them make sense of what is happening?
Does the team understand what good looks like?
Are you reducing uncertainty or creating more of it?
Can you recognise what you do naturally with patients that the whole team needs to learn, repeat and protect? That is leadership with Club Connect.
Membership is limited because the work is personal.
The current membership fee is £625 per month, including VAT.
Club Connect workshop dates:
If Club Connect sounds like the kind of dental practice owner coaching you need, start a conversation.
Membership is limited, because your results matter.
Join the waiting list, or start a conversation and we can talk about whether it is right for you.
I’m delighted you are here because it means that you’ve recognised it’s time do something about ‘going to the dentist’ and that it’s not just about doing more things, it’s also about better things.
I set up Rose & Co. in 2009 from my kitchen table when my best mate (and dentist) asked me to ‘fix’ his dental practice.
With what I have learned since then and the community of dental practice owners that I am proud to work with, we are building better dental businesses, and that makes the world a better place.