BETTER CONVERSATIONS START BY UNDERSTANDING THE ONES YOU’VE ALREADY HAD
Every day, dentists have important conversations with patients about treatment, uncertainty, money, risk and choice.
Most of those conversations disappear as soon as the patient leaves the room.
Unpack helps you go back to them, to notice what the patient introduced, what you explored, what changed, what was understood and what remained uncertain.
Dentists are already uploading their first patient conversations and discovering moments they hadn’t noticed while they were busy having them. Something a patient introduced, how they responded and what happened next. That’s the moment we’re interested in.
Unpack isn’t about telling a dentist they’re wrong, giving them a score, handing them a script, or somebody else’s magic method for getting patients to say ‘yes’. It’s not a sales course, or a sales course pretending not to be one. Unpack helps a dentist look back at their own conversations a little differently and make the next ones better, and better conversations produce better results.
Why not just use AI?
You can.
Give a capable AI a transcript and the right questions, and it can tell you useful things about that conversation. But Unpack isn’t analysing one conversation, it’s being built to help you understand your conversations over time.
AI can analyse the conversation you give it.
Unpack remembers what your conversations are teaching you.
ONE
CONVERSATION
What happened?
SEVERAL CONVERSATIONS
Is this happening again?
MANY CONVERSATIONS
What patterns are emerging and am I changing?
We’re already testing it
Our Club Connect Founding Test Group is currently using Unpack with real patient conversations.
They’re challenging it, finding things it gets right, wrong and, occasionally looking at their own conversations and saying:
“I didn’t realise I did that.”
Their feedback is helping us decide what Unpack should and, shouldn’t become before we invite the next group in.
The next Early Access group is limited to 25 dentists.
BE ONE OF THE NEXT 25 DENTISTS TO TRY UNPACK
We’re inviting the next small group of dentists to use Unpack with their own patient conversations. Leave your details below, and we’ll contact Early Access members first when the next testing places open.