You don’t really need to ask your teams how they are right now, because they will be feeling the same as you and everybody else. At one of our leadership workshops last week we explored what the best are doing differently right now with their...
For the owner-lead dental practice where typically the practice is reliant upon the revenue of the principal dentist, you’ll recognise that the team are also reliant upon the decision making of the principal dentist too. Indeed, often the main brief from a client is in...
The PPI mis-selling scandal of 2007 has cast a very long shadow and explains why the banks have been pleading with our hearts and minds ever since…there’s only so many times you can watch a Lloyds black horse running along the beach or read that...
Dental Coach Kevin Rose was fortunate enough to run a workshop on leadership at the Dentinal Tubules Congress helping dental practices communicate better. For more information on our dental leadership coaching email connect@roseand.co...
What is success in dentistry? EBITDA, tangibles, shiny things and whatever cropped images of our lives that we choose to share on social media? Score more goals, work harder, hit bigger targets and the reward will be yours right? And yet in dentistry and...
The patient conversation is evolving and now with your existing and potential patients having multiple conversations, across numerous different devices and platforms, it’s getting harder to gain their attention. The implications of Covid, video consultations and the amount of information available for any patient that...
In recent years valuing dental practices based upon multiples of EBITDA has become the norm, and thank goodness for that. EBITDA is easier for vendors, purchasers and lenders to understand. What is it, well if you're reading this then you probably know already. ...
The narrative from Downing Street is suggesting that it’s going to be masks off from 19th July, and hopefully that will prove to be a good thing. It also spells trouble because whilst we remain on the current path and without clear direction, it still...
Practice owners and managers will frequently explore how to ‘make the team more accountable’ and justify their ever increasing suite of measures and KPI’s. They will also bemoan the fact that those attempts to inspire or make others accountable, most often backfire, however well...
Don’t tell me that you lead with your values, lead me. And that pretty much sums up the leader that our teams want us to be. No amount of fanciful presentations, offsite meetings and buzz words on pieces of paper will ever be as powerful...
