“Leads, conversion, closing and objections.” Is this really the language of healthcare? At a time when other professions as well as businesses in general are waking up to the importance of values, their CSR responsibilities and the need to have a ‘Social License’, in dentistry, we’re...
This is one leadership lesson that I wasn't expecting. I've been thinking through and testing out some of the 'Big Questions' that don't get asked enough of leadership and management teams. I asked a successful and very humble Managing Director if he had an employee that he...
What are other dental practices doing differently to make them successful and what are you missing out on...
