How to have your best year ever. It’s the type of headline that dominates our Social Media feeds at the beginning of January, just at the time of course when the reality of UDA’s kick in or that knot in your stomach that nearly went...
Jan has recently written an insightful article for Dentistry Scotland that will open your eyes to the benefits of understanding your dental business from the perspective of your patients. Have you ever had a mystery shopper enter your practice? Jan Clarke explains why it could be helpful. Looking at your...
We’re about to open the doors again to our Dental Club Connect group. If you are serious about your dental business in 2018 but something is holding you back, you might like to join us if this sounds like you?...
Club Connect M is a leadership and business development group for dental practice managers. We spoke to one of our Club Connect M members to discuss why she is coming back for more in 2018. Becky, Practice Manager from Northlight Dental in...
In terms of getting the best performance out of your team, it’s as easy to jump on the ‘millennial band wagon’ and blame somebody or something else right now, as it is to quote buzz words like engagement, empowerment and loyalty without having considered the...
Most of the latter part of November and all of December, I have been with clients helping them make final plans for 2017. It's probably intuitive for you to plan ahead with your patients but often we observe dentists drifting from one month to the...
Are you a dental practice owner, associate, hygienist or therapist that would like to see more people attend the dentist regularly? If you are, then you could become a member of Club Connect for 2017 and join our dental leadership and business development programme....
What do you do if somebody is underperforming in your business? Common answers to this question, when I ask dental practice owners, seem to fit on a scale somewhere between ‘bury head in sand through to baseball bats in the car park’ and everything in between....
