A year on and some dental practices still don't have a recruitment crisis. Let’s turn the job interview table for a moment; they’ve had their chance and you’ve survived all of the questions from your potential new dental employer, when they throw you the potential...
The term ‘patient journey’ can become meaningless. Often the phrase is over used and misunderstood. As a team it is important that you regularly take time out to really think about what the ‘patient journey’ is and how you can improve it. If you need...
The answer might surprise you...
Let’s turn the job interview table for a moment; they’ve had their chance and you’ve survived all of the questions from your potential new dental employer, when they throw you the potential job interview curveball question… “What questions would you like to ask me?” ...
We ask BIG QUESTIONS that are often tough and difficult to ask...
This is something that I have observed great leaders do differently in the way that they control both their own internal dialogue and the conversations within their teams. It’s something I know you will instantly recognise and also that it’s easy to forget when you’re...
That may sound like an odd statement coming from a the owner of a business that gets paid to help dental practices develop and grow, so what’s with the brave headline? Well, it’s true for a start. In 12 years of working with dental practices...
Why is it that some dental business owners lead teams that deliver what is expected of them and yet others don't? We've all been there and either presented or listened to the boss spouting out the next big thing and somehow hoping that this time...
