14 Jan Asking the Big Questions
We ask BIG QUESTIONS that are often tough and difficult to ask...
dental practice growth Tag
06 Jan How to Keep You and Your Team Creative During Lockdown
This is something that I have observed great leaders do differently in the way that they control both their own internal dialogue and the conversations within their teams. It’s something I know you will instantly recognise and also that it’s easy to forget when you’re...
26 Nov Your Reception Team Don’t Need to be Told How to Answer the Telephone
That may sound like an odd statement coming from a the owner of a business that gets paid to help dental practices develop and grow, so what’s with the brave headline? Well, it’s true for a start. In 12 years of working with dental practices...
18 Nov Are You Doing Cartwheels On The Way To Work?
Every second Wednesday of the month, we get all of our Club Connect and Reboot clients together on Zoom to help each other. There is a width of perspective and depth of experience in the group to find the answers to the questions that Google...
05 Nov UK Sedation Franchise Set For Expansion with New Investor
UK Sedation, an expanding franchised network of roving dental sedationists, has received a significant investment from leadership and business development consultancy Rose & Co. After an initial 6 months of providing UK Sedation with...
26 Oct The Language of Healthcare
There are some words that have become part of the lexicon of selling, such as lead, conversion, close. and objection. This is the convenient language of the sales management process....
03 Sep What Is Wrong With the Marketing of Dentistry?
It was one of the things we flagged up at the very start of the Covid era, that nothing would really change, and that the marketing of dentistry and dental practices will continue to prioritise and promote the idea of going to the dentist, which...
13 Aug The Problem With Problems In Dental Business
We’ve been treating not having enough patients and unstable teams as the problem, when they are not. If you think for a moment about the real cause, then we identify issues of trust within a population that has enough dental and oral health needs to...
12 Aug The Real Dental Business Leadership Challenge of 2020? Growth And Calm
What does it really mean to be a dental business leader in 2020 and is ‘Covid’ the only real challenge right now? How long will it be before our attention returns back to gappy books, and unhappy teams?...
06 Aug Why Now Is The Time To Join The British Association of Private Dentistry
The narrative from day one has been clear and it’s been consistent. The narrative is simple and it’s about the health of the public, and good health makes the world a better place, that’s why I adopted dentistry nearly 12 years ago. Even as somebody...