14 Jan Asking the Big Questions
We ask BIG QUESTIONS that are often tough and difficult to ask...
dental practice coach Tag
06 Jan How to Keep You and Your Team Creative During Lockdown
This is something that I have observed great leaders do differently in the way that they control both their own internal dialogue and the conversations within their teams. It’s something I know you will instantly recognise and also that it’s easy to forget when you’re...
26 Nov Your Reception Team Don’t Need to be Told How to Answer the Telephone
That may sound like an odd statement coming from a the owner of a business that gets paid to help dental practices develop and grow, so what’s with the brave headline? Well, it’s true for a start. In 12 years of working with dental practices...
26 Nov Meetings About Meetings and the Secret WhatsApp Group You’re not Meant to Know About
What is it about some meetings that make them so boring and yet in other dental practices, meetings do get stuff done? Let's face it, you've either hosted or endured a meeting that just didn't seem that productive, however well intended it may have been....