Archives

With the increasing recognition that there is much to be gained in a dental business from being more efficient with the patients and new patient enquiries that you have and that it's not just 'we're accepting new patients' that matters, we are now seeing the emergence of 'funnel', 'pipeline' 'conversion' and 'tracking' into the language of a dental business.

An informal straw poll this week revealed that many dentists have little or no working knowledge of the GDC’s requirements on how you communicate with your patients.