This is something that I have observed great leaders do differently in the way that they control both their own internal dialogue and the conversations within their teams. It’s something I know you will instantly recognise and also that it’s easy to forget when you’re...
That may sound like an odd statement coming from a the owner of a business that gets paid to help dental practices develop and grow, so what’s with the brave headline? Well, it’s true for a start. In 12 years of working with dental practices...
Every second Wednesday of the month, we get all of our Club Connect and Reboot clients together on Zoom to help each other. There is a width of perspective and depth of experience in the group to find the answers to the questions that Google...
UK Sedation, an expanding franchised network of roving dental sedationists, has received a significant investment from leadership and business development consultancy Rose & Co. After an initial 6 months of providing UK Sedation with...
There are some words that have become part of the lexicon of selling, such as lead, conversion, close. and objection. This is the convenient language of the sales management process....
Six months ago, more than 10,000 dental professionals watched what we may now look back on as a pivotal webinar from the CDO. It was as you may remember what everybody had been waiting for all week , just one more webinar in a week...
There are some questions that dental business leaders have to answer and yet whilst Google, online access to somebody else's formula, tips, tricks and top ten lists will provide you with an answer, it may not be the answer....
What do you need to do to lead a team that does the right thing for your patients and in a way that you would expect them to, and yet most of the time you are stuck in your surgery?...
It was one of the things we flagged up at the very start of the Covid era, that nothing would really change, and that the marketing of dentistry and dental practices will continue to prioritise and promote the idea of going to the dentist, which...
We’ve been treating not having enough patients and unstable teams as the problem, when they are not. If you think for a moment about the real cause, then we identify issues of trust within a population that has enough dental and oral health needs to...
