I joined Club Connect M in 2012 as a manager seeking to grow and develop confidence, to help manage a large dental practice. I was welcomed into the group with my existing skillset and quickly felt I benefited from attending the groups. Not only did I...
Jan has recently written an insightful article for Dentistry Scotland that will open your eyes to the benefits of understanding your dental business from the perspective of your patients. Have you ever had a mystery shopper enter your practice? Jan Clarke explains why it could be helpful. Looking at your...
Perhaps you have noticed the rush of GDPR related emails landing in your inbox recently or maybe the online noise and myths that a GDPR deadline seems to have suddenly created? Either way, we’re not about to add to your GDPR to do list....
Rose & Co. are currently interviewing dental practice owners and the dental practice owners of the future, to join us at our Club Connect workshops in 2018....
It was a chance meeting at a dental event where Scott Phillips first explained to me that he wanted to become his own boss and buy a dental practice. In early 2017 and after some of the usual issues , he achieved this...
In terms of getting the best performance out of your team, it’s as easy to jump on the ‘millennial band wagon’ and blame somebody or something else right now, as it is to quote buzz words like engagement, empowerment and loyalty without having considered the...
Somewhere in a dental practice near you, a nervous patient has just arrived in a dental reception, to be eventually greeted with a smile that is obscured by a telephone handset. A pointed index finger directs to a seating area. In the surgery next door...
Our partnership with Caroline Bell began very early on at the ‘kitchen table and ideas’ phase of developing her business. I interviewed her recently as part of some research we are carrying out for a forthcoming project. Here is an extract from the interview that...
Most of the latter part of November and all of December, I have been with clients helping them make final plans for 2017. It's probably intuitive for you to plan ahead with your patients but often we observe dentists drifting from one month to the...
An interesting day on Friday having been invited to speak to dental practice owners about their ‘vision’ for their practices and to kick off day one of the Dentinal Tubules Dental Business Club. When Dhru Shah originally invited us to speak on this subject, I can...
