Somewhere in a dental practice near you, a nervous patient has just arrived in a dental reception, to be eventually greeted with a smile that is obscured by a telephone handset. A pointed index finger directs to a seating area. In the surgery next door...
A recent Court of Appeal decision has in effect become a game changer in dentistry when it comes to dentists discussing material risks with patients, having completely overturned a Judge’s previous decision on the issue of liability and patient consent....
How to attract and retain loyal and motivated patients without using sales techniques...
Whenever we talk to dentists about 'selling', it seems to split opinion. On one hand, most dentists understand the importance of being able to effectively communicate with their patients and to be able to efficiently explain the differences in treatment options. On the other hand, it...
Kevin Rose 5/9/2014 If all goes to plan, the next time you read my blog or visit my website you will notice some significant changes. I am launching a new business at the end of May that will bring together some of the best people that I...
