conversation about leading your practice into the restart. A recording of a video conversation with some of our clients and one or two surprised guests about how what you need to start thinking about now, to prepare your dental practice for the restart and...
Two conversations in my head within the last few hours and the long awaited help for the self employed. Conversation 1 is Panic…”What happened to “whatever it takes”, I am self employed, feeling let down and I guess my clients and their associates are feeling...
“Leads, conversion, closing and objections.” Is this really the language of healthcare? At a time when other professions as well as businesses in general are waking up to the importance of values, their CSR responsibilities and the need to have a ‘Social License’, in dentistry, we’re...
This is one leadership lesson that I wasn't expecting. I've been thinking through and testing out some of the 'Big Questions' that don't get asked enough of leadership and management teams. I asked a successful and very humble Managing Director if he had an employee that he...
The question employers are going to be asked in 2020? An interesting conversation over the festive period with a company boss and an employer who pretty much offered somebody a job on the spot when asked a question by a young candidate, who didn't have the...
What are they doing differently and what are you missing out on...
What is it about some meetings that make them so boring and yet in other dental practices, meetings do get stuff done? Let's face it, you've either hosted or endured a meeting that just didn't seem that productive, however well intended it may have been....
When do you know you have really made a difference? There are probably lots of ways to get feedback these days but as well as the established ‘digital’ methods of asking for reviews, I expect that you have also had those moments when you know...
Who are your accountable to? Well the answer to that question depends on your role and position in the practice. Of course for many the first thing that will come to mind will be the GDC, or perhaps another business partner or stakeholder. Increasingly though...
I know, it seems an unlikely headline but just look what is going on right now. More and more businesses are shouting their green credentials, faux or otherwise. Plastic is now a real issue not just for all of our futures but in the consciousness...
