The patient conversation is evolving and now with your existing and potential patients having multiple conversations, across numerous different devices and platforms, it’s getting harder to gain their attention. The implications of Covid, video consultations and the amount of information available for any patient that...
In recent years valuing dental practices based upon multiples of EBITDA has become the norm, and thank goodness for that. EBITDA is easier for vendors, purchasers and lenders to understand. What is it, well if you're reading this then you probably know already. ...
The narrative from Downing Street is suggesting that it’s going to be masks off from 19th July, and hopefully that will prove to be a good thing. It also spells trouble because whilst we remain on the current path and without clear direction, it still...
Practice owners and managers will frequently explore how to ‘make the team more accountable’ and justify their ever increasing suite of measures and KPI’s. They will also bemoan the fact that those attempts to inspire or make others accountable, most often backfire, however well...
This is something that I have observed great leaders do differently in the way that they control both their own internal dialogue and the conversations within their teams. It’s something I know you will instantly recognise and also that it’s easy to forget when you’re...
That may sound like an odd statement coming from a the owner of a business that gets paid to help dental practices develop and grow, so what’s with the brave headline? Well, it’s true for a start. In 12 years of working with dental practices...
Every second Wednesday of the month, we get all of our Club Connect and Reboot clients together on Zoom to help each other. There is a width of perspective and depth of experience in the group to find the answers to the questions that Google...
UK Sedation, an expanding franchised network of roving dental sedationists, has received a significant investment from leadership and business development consultancy Rose & Co. After an initial 6 months of providing UK Sedation with...
There are some words that have become part of the lexicon of selling, such as lead, conversion, close. and objection. This is the convenient language of the sales management process....
It was one of the things we flagged up at the very start of the Covid era, that nothing would really change, and that the marketing of dentistry and dental practices will continue to prioritise and promote the idea of going to the dentist, which...
