It was one of the things we flagged up at the very start of the Covid era, that nothing would really change, and that the marketing of dentistry and dental practices will continue to prioritise and promote the idea of going to the dentist, which...
We’ve been treating not having enough patients and unstable teams as the problem, when they are not. If you think for a moment about the real cause, then we identify issues of trust within a population that has enough dental and oral health needs to...
What does it really mean to be a dental business leader in 2020 and is ‘Covid’ the only real challenge right now? How long will it be before our attention returns back to gappy books, and unhappy teams?...
The narrative from day one has been clear and it’s been consistent. The narrative is simple and it’s about the health of the public, and good health makes the world a better place, that’s why I adopted dentistry nearly 12 years ago. Even as somebody...
This evening we’re going to be creating our first ‘stay at home’ version of our Get Insights event from last year. Get Insights and Restart will include some of the guest speakers. You will need to register from this link; https://zoom.us/webinar/register/WN_XtvqOBbcRr-dKhpC42KaPA...
The CoVid-19 narrative is changing at every level. Thoughts are shifting away from fear and for many, an overwhelming torrent of information and misinformation. The news that we consume can have such a profound impact upon our thoughts, actions and well being. ...
We've been working with our clients, and finding new ways to get them talking to and supporting each other. Like so many aspects of our lives at the moment, it's being stripped back to basics and this includes the fundamentals of communicating with our patients...
Two conversations in my head within the last few hours and the long awaited help for the self employed. Conversation 1 is Panic…”What happened to “whatever it takes”, I am self employed, feeling let down and I guess my clients and their associates are feeling...
How to have your best year ever. It’s the type of headline that dominates our Social Media feeds at the beginning of January, just at the time of course when the reality of UDA’s kick in or that knot in your stomach that nearly went...
“Leads, conversion, closing and objections.” Is this really the language of healthcare? At a time when other professions as well as businesses in general are waking up to the importance of values, their CSR responsibilities and the need to have a ‘Social License’, in dentistry, we’re...
