Reducing the Risk of Dental Patient Complaints

Filmed at The Dentinal Tubules Congress, October 2018. A fun but well received ’show’ from some dodgy actors but with some very serious messages by looking at consent, communication and critical factors in the patient journey.

https://www.dentinaltubules.com/playlists/consent-communication-and-critical-factors-to-reduce-the-risk-of-a-complaint

We’ve attached a document that summarises the structure used in the telephone conversation in the recording – DOWNLOAD HERE

We run both reception and patient communication workshops, and they are available to you through the Rose & Co. Unlimited programme – UNLIMITED

The 2020 dates have of course been affected by CoVid 19 but if you would like to us to let you know as soon as we have a schedule of workshops for 2020 then just let us know. Email unlimited@roseand.co