07 May Reducing the Risk of Dental Patient Complaints
Filmed at The Dentinal Tubules Congress, October 2018. A fun but well received ’show’ from some dodgy actors but with some very serious messages by looking at consent, communication and critical factors in the patient journey.
We’ve attached a document that summarises the structure used in the telephone conversation in the recording – DOWNLOAD HERE
We run both reception and patient communication workshops, and they are available to you through the Rose & Co. Unlimited programme – UNLIMITED
The 2020 dates have of course been affected by CoVid 19 but if you would like to us to let you know as soon as we have a schedule of workshops for 2020 then just let us know. Email firstname.lastname@example.org