with Kevin Rose
For dental professionals that want to talk confidently about treatment options, money and have loyal and motivated patients in their chairs.
For you and the dentists in your team, that want to stay clear of the dental mis-selling time bomb. Like minded team members who recognise that you are in front line healthcare not healthsell.
In-house training for you and your team, on weekdays and Saturdays.
£1400 including VAT for the whole team.
Because not every patient seems motivated, understands or even trusts why you are proposing the treatment, and we both care enough to want to do something about it.
Why is it that some dentists see as many as 90% or even 100% of their patients back in their chairs for further treatment and yet others don’t? Imagine if you knew what our delegates know and what you could do differently with that knowledge. We will help you to attract and retain both loyal and motivated patients.
You and your team won’t be left on your own. We will arrange a group video conference to provide you with further support, help and ideas.
There is a unique position of trust between you and your patients, which means that the experience of selling and being ’sold to’ can feel uncomfortable for everybody. We have been working with dentists and their teams since 2009 to find ways that will improve the results and outcomes for you and your patients, without the negative feelings that you may associate with sales and sales techniques.
“Your ideas and materials not only make sense, but over the last week we have put them to the test and they work. The time you spent with us to refine our patient discussions has enabled us to listen and engage more with the patients and to really improve our relationships with them, which in return has helped to build trust. Thanks Kevin for a super day!”
“I have been looking for a communication course for over a year and I must say that Kevin and the course were excellent… book your places now!”
“It is not often that Kevin ’tours’ the country offering this kind of support. I think this is really useful, and in particular for younger associates, looking to get on the right path and their heads on straight.”
“The absolute must to understand how patients think. This will help you express recommendations for treatments better, reduce the risk of miscommunication and associated problems”
“Brilliant – ethical! Will benefit patients hugely. I now have the right tools and concepts to speak in a way that patients can understand”
“I turned round 3 very nervous new patients who are all now going for big implant treatments, all by asking the patient questions, and most importantly listening and effectively engaging with them – A greatly recommended course!”
“To me, this changes the game when it comes to dentists exploring how to communicate treatment to patients. It’s not about selling more fancy veneers or whitening, it’s about finding out what your patient really wants from you. This is what will keep out of trouble with the GDC. Selling is a dirty word in dentistry!”
Kevin had approximately 19.25 happy years of leading, financing and developing small businesses before he got bored for around 7 months and 12 days, threw away his ties and decided to ‘do something’ about dentistry when he noticed that his dentist didn’t have a website, seemed to make up his prices and never smiled.
Having interviewed hundreds of small business owners and set up businesses from scratch, he has a width of perspective and a depth of experience that he has been sharing in dentistry since 2009.
He has been steadily building a loyal group of clients and guiding them away from the painful mistakes that he has seen other regulated professions make. Through inspiration, direction and experience, he helps his clients lead successful dental businesses, with engaged teams and chairs full of loyal patients.