Jan has recently written an insightful article for Dentistry Scotland that will open your eyes to the benefits of understanding your dental business from the perspective of your patients. Have you ever had a mystery shopper enter your practice? Jan Clarke explains why it could be helpful. Looking at your...
Perhaps you have noticed the rush of GDPR related emails landing in your inbox recently or maybe the online noise and myths that a GDPR deadline seems to have suddenly created? Either way, we’re not about to add to your GDPR to do list....
You may recall that we launched a joint programme with A-Dec at the BDIA Dental Showcase last year. The programme, From Your Patient's Perspective, has been designed to help dental practice owners and their teams identify ways that will help them attract and retain loyal...
With the increasing recognition that there is much to be gained in a dental business from being more efficient with the patients and new patient enquiries that you have and that it's not just 'we're accepting new patients' that matters, we are now seeing the...
We’re about to open the doors again to our Dental Club Connect group. If you are serious about your dental business in 2018 but something is holding you back, you might like to join us if this sounds like you?...
Club Connect M is a leadership and business development group for dental practice managers. We spoke to one of our Club Connect M members to discuss why she is coming back for more in 2018. Becky, Practice Manager from Northlight Dental in...
Rose & Co. are currently interviewing dental practice owners and the dental practice owners of the future, to join us at our Club Connect workshops in 2018....
It was a chance meeting at a dental event where Scott Phillips first explained to me that he wanted to become his own boss and buy a dental practice. In early 2017 and after some of the usual issues , he achieved this...
In terms of getting the best performance out of your team, it’s as easy to jump on the ‘millennial band wagon’ and blame somebody or something else right now, as it is to quote buzz words like engagement, empowerment and loyalty without having considered the...
Somewhere in a dental practice near you, a nervous patient has just arrived in a dental reception, to be eventually greeted with a smile that is obscured by a telephone handset. A pointed index finger directs to a seating area. In the surgery next door...
